In late 2021, Better.com CEO Vishal Garg laid off 900 employees over a single, three-minute Zoom call. Right before the holidays. He approached the situation as a math problem- how can I cut costs as quickly as possible? The backlash was instantaneous. High-level executives resigned in protest, the company’s reputation evaporated overnight, and Garg had to take a forced […]
Author Archives: David Moss
10
Feb
Feb
The LIVE Framework Works “I don’t think that [the LIVE Framework] will work with our guys.” Leading Through Institutes’ in-person workshop participants, Jim and Chris (pseudonyms used), had doubts about the LIVE Framework. They ran a successful transportation company and felt their employees needed to be treated roughly to maintain order and keep operations running […]
17
Nov
Nov
What Leadership Actually IS David Moss, Co-Founder, Partner New rule: you can’t do that! The human default mode for leadership is whoever holds the power is the “leader” and what they do is considered “leadership”. I see it when kids self-organize a playground game and then usurp the authority to make the rules and dominate the game, […]